I’m not to happy with your company at this time I recently bought a PC system. I was told I was getting a 250GB hard drive,what i received was a 223GB drive. You need to be more careful when you sell equipment that you tell your customers exactly what they will realy get.
Somewhat Disappointedly,
Vic Bono
Ed: Vic,
Your drive is only showing 223GB in your active partition. If you go and right click on MyComputer, Properties, Device Manager, and click open the drives, then right click on the drive itself and check its properties, it is in fact a 250GB drive. There is a 27GB restore partition which contains a backup of your system from the factory in case you end up needing to ‘start all over again.’
You can in fact delete that partition if you want and make it another drive, allowing you full access to your 250 GB drive.
Also, I think Tiger goes above and beyond what most companies do as far as telling people what to expect prior to purchase. Few, if any, other companies in the US have a full time photography studio for shooting pics of a majority of the products we sell. We show you the inside, outside — even the box! Other companies rely on the few photographs from the manufacturer and that’s about it, or they license them from CNET or another content provider.
Not Tiger – TigerDirect’s content is all developed in house by a large content staff, writing team, creative team and photography department. Remember, putting out a 100 odd page catalog every other week doesn’t happen all by itself, and it’s this long tradition of high-quality print creative that gave our company an advantage when it came to the web, and associated content and creative.
I hope that you’ll check it out and accept my apologies in advance for us not making it tremendously clear. If we in fact turn on a product we are selling, which is not done on every product, we will note such a variance. Unfortunately, it’s just not physically possible while maintaining an appropriately sized staff. Most companies never even physically touch the products unless they work in the warehouse.
Possibly this can provide a glimpse inside Tiger that people are not aware of, but should be. Would anyone else like to see more about Tiger? InsideTiger? Meet some of the people you interact with? Meet Carl and the rest of the team? (Let us know!)
I’ve bought everything from TigerDirect that I now use in my Music Profession. From my complete PC, necessary Hardware & Software, to my new Flat Panel 20″ WideScreen. TigerDirect’s Sales, Fast Delivery, and Customer Service on the Phone, has been absolutely SPARKLING! I recommend TigerDirect to anyone. From people who are novices, to people who are Professionals with their own Businesses! You can definitely TRUST TigerDirect.com. I wasn’t all impressed at all with that other company, whos name starts with a “D” and ends with an “L.” TigerDirect even stick with me on the phone even when I was having “Computer Dummy” problems, after I had purchased my PC! The only true DUMMIES, I know are those who DON’T choose TigerDirect.com
Another thing I especially like about TigerDirect.com is: “TigerDirect,” doesn’t “Farm-Out” their Customer Service Dept! Which is to say: “You can understand the people who are trying to assist you on the phone.” Because, they speak YOUR NATIVE TONGUE. This ain’t a racist statement! This is a logical & reasonable statement concerning “Customer” “Service.” If you can’t even understand the “BROKEN SPEECH,” of the person who’s on the other end of the phone conversation, (their foreign accent, etc.) how in the world can they HELP YOU?
I had a really great experience at the chicago store on Elston Ave. yesterday. I live 68 miles away and drove to the store Thursday to see if there was a good overstock deal on a computer because I had some work that had to get done. I found an eMachine I liked as an”open box” deal [but really there was no box.] I took it home and it kept looking for the kiosk. So Friday I drove back there and explained the issue to RAY at the Tech Desk. He said he could fix it, come back in two hours. I explained that I lived 68 miles away and if I waited two hours I would be in the rush hour traffice. You know what he did? He took care of it right then!! Who gives you this kind of service? I was AMAZED!
On the way out I stopped to tell the manager how I appreciated Ray’s extra effort- what a dufus he was- he had a blank look on his face and said “uh, yeah, OK.” Huh?
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I’m not to happy with your company at this time I recently bought a PC system. I was told I was getting a 250GB hard drive,what i received was a 223GB drive. You need to be more careful when you sell equipment that you tell your customers exactly what they will realy get.
Somewhat Disappointedly,
Vic Bono
We hear this from time to time –
I’ve bought everything from TigerDirect that I now use in my Music Profession. From my complete PC, necessary Hardware & Software, to my new Flat Panel 20″ WideScreen. TigerDirect’s Sales, Fast Delivery, and Customer Service on the Phone, has been absolutely SPARKLING! I recommend TigerDirect to anyone. From people who are novices, to people who are Professionals with their own Businesses! You can definitely TRUST TigerDirect.com. I wasn’t all impressed at all with that other company, whos name starts with a “D” and ends with an “L.” TigerDirect even stick with me on the phone even when I was having “Computer Dummy” problems, after I had purchased my PC! The only true DUMMIES, I know are those who DON’T choose TigerDirect.com
Another thing I especially like about TigerDirect.com is: “TigerDirect,” doesn’t “Farm-Out” their Customer Service Dept! Which is to say: “You can understand the people who are trying to assist you on the phone.” Because, they speak YOUR NATIVE TONGUE. This ain’t a racist statement! This is a logical & reasonable statement concerning “Customer” “Service.” If you can’t even understand the “BROKEN SPEECH,” of the person who’s on the other end of the phone conversation, (their foreign accent, etc.) how in the world can they HELP YOU?
I had a really great experience at the chicago store on Elston Ave. yesterday. I live 68 miles away and drove to the store Thursday to see if there was a good overstock deal on a computer because I had some work that had to get done. I found an eMachine I liked as an”open box” deal [but really there was no box.] I took it home and it kept looking for the kiosk. So Friday I drove back there and explained the issue to RAY at the Tech Desk. He said he could fix it, come back in two hours. I explained that I lived 68 miles away and if I waited two hours I would be in the rush hour traffice. You know what he did? He took care of it right then!! Who gives you this kind of service? I was AMAZED!
On the way out I stopped to tell the manager how I appreciated Ray’s extra effort- what a dufus he was- he had a blank look on his face and said “uh, yeah, OK.” Huh?
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